1. FAQ (Taxi Service)
How can I book a ride with Airport Maxi Taxis?
You can easily book a ride with us through our secure online booking system on our website. It’s fast, secure, and user-friendly.
Do you provide child car seats?
Yes, we do. At Airport Maxi Taxis, the safety of our passengers is paramount, especially our youngest ones. We provide child car seats upon request.
How early should I book for airport transfers?
We recommend booking your airport transfer at least 24 hours in advance to ensure availability. However, we strive to accommodate last-minute bookings as well.
What kind of vehicles are in your fleet?
Our diverse fleet includes standard sedans, station wagons, maxi cabs, wheelchair-accessible vehicles, and Mercedes mini vans. All our vehicles are well-maintained for your comfort.
Can I book a mini bus for a group outing?
Absolutely! Our mini bus service is perfect for group outings. These vehicles are spacious, comfortable, and come with a professional driver for your convenience.
Do you offer services for special occasions like weddings or funerals?
Yes, we do. We offer red carpet wedding services to add an extra touch of glamour to your special day. We also provide respectful and reliable transport for funerals.
What measures are in place to ensure a passenger's safety?
Safety is our priority. Our vehicles are regularly serviced and maintained, our drivers are thoroughly trained, and we provide child car seats upon request.
Are your vehicles wheelchair accessible?
Yes, we have wheelchair-accessible vehicles. We aim to make our services as inclusive and accessible as possible.
Can I pay for my ride using a card?
Absolutely, we accept all major credit and debit cards for your convenience.
What areas in Melbourne do you service?
We service all areas within Melbourne. No matter where you are, you can count on Airport Maxi Taxis for your transportation needs.
2. FAQ (Tour & Travel Service)
What areas do your tours cover?
Our tours cover an array of destinations including the Great Ocean Road and the most renowned golf courses in Melbourne, Mornington Peninsula, Barwon Heads, and The Surf Coast.
Can I customize my tour?
Absolutely! We provide bespoke tours where you can choose your preferred destinations, the duration of your tour, and your accommodation.
What does the Great Ocean Road tour include?
Our Great Ocean Road tour includes visits to scenic spots like the 12 Apostles, Apollo Bay, Great Ocean Road Memorial Arch, Otway Rainforest, and local townships. Also, lunch, luxury transport, hotel pick-ups, and an expert guide are included.
What golf courses are included in the Golf Tours Melbourne?
Our golf tours include playing at some of the finest golf courses including Moonah Links, St Andrews Beach Golf Course, Cathedral Lodge Golf Club, 13th Beach Golf Links, Royal Melbourne, The National Golf Club, Port Fairy Golf Club, and Sorrento Golf Club.
What size of groups can you cater to?
We accommodate both small and larger groups. Our flexibility allows us to tailor the tour to meet your group’s specific needs.
Are your tours hosted by experienced guides?
Absolutely! All our tours are hosted by experienced and knowledgeable tour drivers who ensure you have an unforgettable experience.
Are the tour packages all-inclusive?
Our tour packages include transportation, visits to the chosen sites, and personalized services. However, food, drinks, and other personal expenses are not included unless specified.
Can I combine the Great Ocean Road Tour with the Golf Tours Melbourne?
Yes, we offer flexible tour options and you can certainly combine different tours to make the most of your trip.
What should I bring with me on the tour?
You should bring any personal items you might need such as sunscreen, a hat, water, snacks, and a camera. We recommend wearing comfortable shoes and clothing.
Can I book a tour from outside Melbourne?
Yes, we offer interstate tours that depart from or arrive in Melbourne. Contact us to arrange a custom tour.
Do you offer multi-day tours?
Yes, we offer both day tours and multi-day tours depending on the destinations selected and your preferences.
How far in advance should I book my tour?
We recommend booking your tour as early as possible to ensure availability, particularly during peak seasons.
Are your tours suitable for all age groups?
Yes, our tours are designed to cater to all age groups. However, for specific activities or areas, it’s best to check with us first if you have any concerns.
What is the cancellation policy for the tours?
Our cancellation policy varies depending on the specific tour package. Please refer to the terms and conditions provided at the time of booking or contact us directly for more information.